Your Account

Your account

If you are a new or existing client account holder, you can find important information about managing your account below.

If you can’t find the information you’re looking for, please contact us.

Funding your Account

You can fund your account by making a payment through Barclays Corporate or DBS (Hong Kong) Banks. We accept GBP, EUR and USD. Please ensure you have the correct account information for the currency you are sending. For trading purposes all funds are converted into USD.

If possible, reference all transfers with your account name and number.

When you have transferred new funds, please email us at clientmanagement@valbury.co.uk to confirm the details, including your account number and account name.

Bank Details

Please note that you will be responsible for all charges, including those levied by our bank, generally around USD25.

All client funds are held in segregated accounts unless we have agreed otherwise.

If you have any queries regarding fund transfer, please contact us.

Barclays

DBS (Hong Kong) 

Changes to your Account Information

It is important that you make us aware of any changes to the information you provided in your original account application or associate documentation, including changes to your:

  • Address
  • Contact telephone numbers
  • Email address
  • Bank details
  • Personal name
  • Corporate name
  • Corporate dealing contact
  • Beneficial ownership or directorship

If you wish to make these, or any other changes to your account information, please contact our Client Management Team. Open Monday to Friday from 8.00am to 8.00pm CET/CEST.

+44 800 1223150

CALL BACK

Withdrawing Funds

If you wish to withdraw funds from your account, please contact our Client Management Team. Open Monday to Friday from 8.00am to 8.00pm CET/CEST.

+44 800 1223150

CALL BACK

Please note we will transfer funds only to the bank account registered with us for your account and will only make a payment if funds remain in the account to cover your margin. You will be responsible for all charges including those levied by our bank, typically about £15.

Instructions received before 3pm CET/CEST will generally be processed that day and credited to your bank account after 1-3 business days.

If you require your withdrawal to be converted into GBP or EUR or another currency, our bank will make the conversion at the current daily rate.



Contact Us

Open Monday to Friday from 8:00am to 8:00pm CET/CEST.

Valbury Capital Limited is registered in England and Wales with registration number 07393159. Registered office: 5 Market Yard Mews, 194-204 Bermondsey Street, London, SE1 3TQ. Principal place of business: 11th Floor, 30 Crown Place, London, EC2A 4EB.

Valbury Capital Limited is authorised and regulated in the provision of financial services by the Financial Conduct Authority (FCA), and, authorised by the FCA under the Payment Services Regulations 2009 for the provision of payment services, FRN 540418. Member of the London Stock Exchange. Member of the Futures and Options Association.

© 2019 Valbury Capital Limited. All rights reserved.

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Our Investment products and services are not suitable for everyone. It is possible to lose all or part of your investment.

Trading on margin carries a higher level of risk and it is possible to be required to deposit additional funds. You should not invest money that you cannot afford to lose. Please click here for our detailed risk warning.

CFDs and FX are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs and FX with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money. Key information documents: CFD, Rolling Spot FX.

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