Client Service Model

Client Service Model

No two clients are the same; and nor is the relationship they demand. We’ve developed a uniquely flexible, tailored model with dedicated, 360° client management at its heart. You define the level of interaction, commentary and support you require. It’s a framework where your input helps us adjust, extend and continually enhance the service we provide.

All trading involves risk. Losses can exceed deposits.

Voice Broking

All our clients deal directly with an experienced personal broker, a market expert with an absolute commitment to understanding and responding to your individual requirements.

Electronic Trading

We’re not in the business of one size fits all. We give you access to a considered range of industry-leading platforms and sophisticated tools you can tailor to suit your own personal trading preferences.

Proven Market Expertise

Experienced brokers with extensive buy and sell side knowledge. Experts you can rely on to negotiate best available prices, monitor complex positions and execute sophisticated trades.

360° Client Management

No passing off from desk to desk. Your personal broker provides an experienced single point of contact for all your requirements, managing your relationship from trade to settlement.

Outstanding Execution

Fast, highest quality execution with complete transparency. Sales, execution, compliance, data and administration are managed in-house, ensuring clear pricing and accurate, timely reporting.

Independent and aligned

Independently managed, operating without proprietary bias. The people you meet set the standards and are  accountable for delivering against your goals. Whatever your objectives, we’re aligned.


The scale, service and support to deliver against your strategic trading objectives.


Institutional-grade service for experienced private investors and traders.

Contact Us

Open Monday to Friday from 8:00am to 8:00pm CET/CEST.

Valbury Capital Limited is registered in England and Wales with registration number 07393159. Registered office: 5 Market Yard Mews, 194-204 Bermondsey Street, London, SE1 3TQ. Principal place of business: 11th Floor, 30 Crown Place, London, EC2A 4EB.

Valbury Capital Limited is authorised and regulated in the provision of financial services by the Financial Conduct Authority (FCA), and, authorised by the FCA under the Payment Services Regulations 2009 for the provision of payment services, FRN 540418. Member of the London Stock Exchange. Member of the Futures and Options Association.

© 2019 Valbury Capital Limited. All rights reserved.


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Our Investment products and services are not suitable for everyone. It is possible to lose all or part of your investment.

Trading on margin carries a higher level of risk and it is possible to be required to deposit additional funds. You should not invest money that you cannot afford to lose. Please click here for our detailed risk warning.

CFDs and FX are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs and FX with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money. Key information documents: CFD, Rolling Spot FX.